Pulp Customer Care
Pulp customer care is available Monday - Friday from 9 am to 4 pm East Coast Time
Tel: 860-496-1448
Toll-free: 800-516-PULP (7857)
Fax: 860-496-4648
E-mail: info@pulpproducts.com
Our address is:
Pulp
459 Migeon Avenue
Torrington, CT 06790
Shipping and Return Information
- Orders will ship within 5 - 10 business days.
- Your order will ship using UPS ground service, please allow up to 5 days for the delivery of your order.
- At this time, we are not able to ship to Alaska, Hawaii, Canada and international destinations. If you would like us to quote a shipping cost for these destinations, please contact Pulp customer service.
Retail Shipping Charges
- Orders up to $50: $8.95
- Orders $50 - $100: $12.95
- Orders over $100: $16.95
- Orders over $200 receive free shipping
Wholesale Shipping Charges
- UPS rates will apply
Returns
- If you are not completely satisfied with your purchase, please return it to Pulp for a full refund or exchange, please include your receipt with your order and reason for return.
- Shipping charges will not be refunded.






